/* Asistente NUBIA — widget propio (marca grafito / marfil) */
:root {
  --nubia-asist-ink: #000;
  --nubia-asist-ivory: #f4f0e8;
  --nubia-asist-muted: #6d675e;
  --nubia-asist-line: #d8d0c4;
  --nubia-asist-accent: #2c2c2c;
  --nubia-asist-accent-soft: rgba(44, 44, 44, 0.45);
  /* Fallbacks propios (no dependen de Silvestre) */
  --float-margin-bottom: max(1.25rem, env(safe-area-inset-bottom, 0px));
  --float-margin-right: max(1.25rem, env(safe-area-inset-right, 0px));
  --float-margin-left: max(1.25rem, env(safe-area-inset-left, 0px));
  /* Safe area + Dynamic Island / notch: nunca dejar la X bajo el island */
  --asistente-sheet-pad-top: max(
    3.25rem,
    calc(env(safe-area-inset-top, 0px) + 1.25rem)
  );
  --asistente-sheet-pad-inline: max(
    0.85rem,
    env(safe-area-inset-left, 0px),
    env(safe-area-inset-right, 0px)
  );
}

.asistente-root {
  position: fixed;
  z-index: 60;
  bottom: 0;
  right: 0;
  width: 0;
  height: 0;
  overflow: visible;
  pointer-events: none;
  font-family: Jost, "Avenir Next", system-ui, sans-serif;
}

.asistente-stack {
  --asistente-float-bottom: var(--float-margin-bottom);
  --asistente-float-side: var(--float-margin-right);
  position: fixed;
  z-index: 1;
  bottom: var(--asistente-float-bottom);
  right: var(--asistente-float-side);
  left: auto;
  top: auto;
  width: min(
    calc(100% - var(--float-margin-left) - var(--float-margin-right)),
    380px
  );
  max-width: min(
    calc(100% - var(--float-margin-left) - var(--float-margin-right)),
    380px
  );
  min-height: 58px;
  pointer-events: none;
  opacity: 0;
  visibility: hidden;
  box-sizing: border-box;
}

.asistente-fab,
.asistente-panel {
  pointer-events: auto;
}

.asistente-root.is-visible .asistente-stack {
  opacity: 1;
  visibility: visible;
}

.asistente-fab {
  position: absolute;
  bottom: 0;
  right: 0;
  width: 58px;
  height: 58px;
  border-radius: 50%;
  padding: 0;
  border: 1.5px solid var(--nubia-asist-accent);
  background: #fffefd;
  color: var(--nubia-asist-accent);
  cursor: pointer;
  display: grid;
  place-items: center;
  box-shadow: 0 8px 28px rgba(25, 20, 16, 0.12);
}

.asistente-fab:hover {
  box-shadow: 0 10px 32px rgba(25, 20, 16, 0.16);
}

.asistente-fab:focus-visible {
  outline: none;
  box-shadow:
    0 0 0 2px var(--nubia-asist-ivory),
    0 0 0 5px rgba(44, 44, 44, 0.35);
}

.asistente-fab__icon {
  display: block;
}

.asistente-fab__logo {
  display: block;
  width: 36px;
  height: 36px;
  object-fit: contain;
  pointer-events: none;
}

.asistente-panel {
  position: absolute;
  bottom: calc(58px + 14px);
  right: 0;
  left: auto;
  width: min(
    calc(100% - var(--float-margin-left) - var(--float-margin-right)),
    380px
  );
  max-width: 100%;
  max-height: min(520px, 70vh);
  display: flex;
  flex-direction: column;
  background: #fffefd;
  border: 1px solid var(--nubia-asist-line);
  border-radius: 18px;
  box-shadow: 0 16px 48px rgba(25, 20, 16, 0.14);
  overflow: hidden;
  box-sizing: border-box;
}

/* El atributo [hidden] debe poder ocultar el panel (display:flex del panel lo anulaba en algunos navegadores) */
.asistente-panel[hidden] {
  display: none !important;
}

.asistente-panel__brand {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
  flex: 1 1 auto;
}

.asistente-panel__brand img {
  width: 28px;
  height: 28px;
  object-fit: contain;
  flex: 0 0 auto;
}

.asistente-panel__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--nubia-asist-line);
  flex-shrink: 0;
  position: relative;
  z-index: 2;
}

.asistente-panel__title {
  font-family: "Bodoni Moda", "Didot", Georgia, serif;
  font-size: 1.25rem;
  font-weight: 600;
  color: var(--nubia-asist-accent);
  letter-spacing: 0.02em;
}

.asistente-panel__close {
  position: relative;
  z-index: 3;
  width: 40px;
  height: 40px;
  border: none;
  border-radius: 50%;
  background: transparent;
  color: var(--nubia-asist-muted);
  font-size: 1.35rem;
  line-height: 1;
  cursor: pointer;
  display: grid;
  place-items: center;
  pointer-events: auto;
  flex-shrink: 0;
  transition: color 0.2s ease, background 0.2s ease;
}

.asistente-panel__close:hover {
  background: rgba(44, 44, 44, 0.08);
  color: var(--nubia-asist-ink);
}

.asistente-panel__messages {
  flex: 1;
  min-height: 200px;
  max-height: 340px;
  overflow-y: auto;
  padding: 14px 12px;
  display: flex;
  flex-direction: column;
  gap: 16px;
  align-items: stretch;
}

.asistente-msg {
  display: flex;
  flex-direction: column;
  gap: 5px;
  max-width: min(92%, 288px);
}

.asistente-msg--bot {
  align-self: flex-start;
  align-items: flex-start;
}

.asistente-msg--bot.asistente-msg--wide {
  max-width: 100%;
  width: 100%;
}

.asistente-msg--user {
  align-self: flex-end;
  align-items: flex-end;
}

.asistente-msg__name {
  font-size: 0.72rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  padding: 0 2px;
}

.asistente-msg--user .asistente-msg__name {
  text-align: right;
}

.asistente-msg__text {
  font-size: 0.94rem;
  line-height: 1.5;
  color: var(--nubia-asist-muted);
  padding: 10px 13px;
  border-radius: 16px;
  word-wrap: break-word;
  overflow-wrap: break-word;
}

.asistente-msg--bot .asistente-msg__text {
  background: rgba(44, 44, 44, 0.1);
  border: 1px solid rgba(44, 44, 44, 0.18);
  border-bottom-left-radius: 6px;
  white-space: pre-line;
}

.asistente-msg--user .asistente-msg__text {
  text-align: left;
  white-space: pre-line;
  background: rgba(31, 26, 23, 0.07);
  border: 1px solid rgba(31, 26, 23, 0.1);
  border-bottom-right-radius: 6px;
  color: var(--nubia-asist-ink);
}

.asistente-msg--bot .asistente-msg__name {
  color: var(--nubia-asist-accent);
}

.asistente-msg--user .asistente-msg__name {
  color: var(--nubia-asist-ink);
}

.asistente-msg__cards {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-top: 10px;
  width: 100%;
}

.asistente-card {
  border-radius: 14px;
  overflow: hidden;
  border: 1px solid rgba(44, 44, 44, 0.22);
  background: rgba(255, 254, 252, 0.96);
  box-shadow: 0 4px 14px rgba(25, 20, 16, 0.06);
}

.asistente-card__media {
  position: relative;
  width: 100%;
  aspect-ratio: 16 / 10;
  max-height: 200px;
  overflow: hidden;
  background: rgba(31, 26, 23, 0.06);
}

.asistente-card__media .asistente-card__img {
  display: block;
  width: 100%;
  height: 100%;
  object-fit: cover;
  object-position: center;
}

.asistente-card__img-fallback {
  position: absolute;
  inset: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 12px;
  font-size: 0.82rem;
  line-height: 1.4;
  text-align: center;
  color: var(--nubia-asist-muted);
  background: rgba(255, 253, 249, 0.95);
}

.asistente-card__body {
  padding: 10px 12px 8px;
}

.asistente-card__title {
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--nubia-asist-accent);
  margin-bottom: 4px;
  line-height: 1.3;
}

.asistente-card__text {
  font-size: 0.84rem;
  line-height: 1.45;
  color: var(--nubia-asist-muted);
  margin: 0;
}

.asistente-card__link {
  display: inline-block;
  margin: 0 12px 10px;
  font-size: 0.86rem;
  font-weight: 600;
  color: var(--nubia-asist-accent);
  text-decoration: underline;
  text-underline-offset: 2px;
}

.asistente-card__link:hover {
  color: var(--nubia-asist-ink);
}

.asistente-msg__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.asistente-msg__action-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 8px 12px;
  border-radius: 12px;
  border: 1px solid rgba(44, 44, 44, 0.4);
  background: #fffefd;
  color: var(--nubia-asist-accent);
  font-size: 0.86rem;
  font-weight: 600;
  text-decoration: none;
  transition: background 0.2s ease, color 0.2s ease;
}

.asistente-msg__action-btn:hover {
  background: rgba(44, 44, 44, 0.1);
  color: var(--nubia-asist-ink);
}

.asistente-msg__typing-wrap {
  display: inline-flex;
  align-items: baseline;
  flex-wrap: wrap;
  gap: 0 4px;
  font-style: italic;
  color: rgba(111, 101, 94, 0.92);
}

.asistente-typing-dots {
  display: inline-flex;
  gap: 1px;
}

.asistente-typing-dots span {
  display: inline-block;
  width: 0.4em;
  text-align: center;
}

.asistente-typing-dots.asistente-typing-dots--pulse span {
  animation: asistenteTypingPulse 0.65s ease-in-out infinite;
}

.asistente-typing-dots.asistente-typing-dots--pulse span:nth-child(1) {
  animation-delay: 0s;
}

.asistente-typing-dots.asistente-typing-dots--pulse span:nth-child(2) {
  animation-delay: 0.12s;
}

.asistente-typing-dots.asistente-typing-dots--pulse span:nth-child(3) {
  animation-delay: 0.24s;
}

@keyframes asistenteTypingPulse {
  0%,
  100% {
    opacity: 0.2;
    transform: translateY(0);
  }

  50% {
    opacity: 1;
    transform: translateY(-3px);
  }
}

.asistente-panel__form {
  display: flex;
  gap: 8px;
  padding: 12px 14px 14px;
  border-top: 1px solid rgba(31, 26, 23, 0.08);
  flex-shrink: 0;
}

.asistente-panel__input {
  flex: 1;
  align-self: stretch;
  min-width: 0;
  min-height: 2.75rem;
  max-height: 8.5rem;
  padding: 10px 12px;
  border: 1px solid rgba(31, 26, 23, 0.12);
  border-radius: 12px;
  font-size: 0.92rem;
  line-height: 1.45;
  font-family: inherit;
  background: #fffefd;
  color: var(--nubia-asist-ink);
  resize: none;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
}

/* iOS Safari: evita zoom/reflow al enfocar inputs con fuente <16px */
@media (max-width: 1023px) {
  .asistente-panel__input {
    font-size: 16px;
  }
}

.asistente-panel__input::placeholder {
  color: rgba(111, 101, 94, 0.65);
}

.asistente-panel__input:focus {
  outline: none;
  border-color: rgba(44, 44, 44, 0.4);
  box-shadow: 0 0 0 2px rgba(44, 44, 44, 0.1);
}

.asistente-panel__send {
  flex-shrink: 0;
  padding: 10px 14px;
  border-radius: 12px;
  border: 1px solid rgba(44, 44, 44, 0.4);
  background: #fffefd;
  color: var(--nubia-asist-accent);
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s ease, color 0.2s ease;
}

.asistente-panel__send:hover:not(:disabled) {
  background: rgba(44, 44, 44, 0.08);
}

.asistente-panel__send:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

@media (max-width: 640px) {
  /* Globo = solo 58×58, mismo anclaje que WhatsApp pero a la derecha */
  .asistente-root:not(.is-panel-open).is-visible .asistente-stack,
  .asistente-root:not(.is-panel-open) .asistente-stack {
    width: 58px;
    max-width: 58px;
    min-height: 58px;
    height: 58px;
  }

  /* Panel cerrado: hoja encima del globo */
  .asistente-panel {
    left: 0;
    right: 0;
    bottom: calc(58px + 14px);
    width: 100%;
    max-width: 100%;
    margin: 0;
    border-radius: 22px 22px 0 0;
    max-height: min(75vh, 560px);
  }
}

/*
 * Panel abierto (móvil/tablet): .asistente-stack = fixed a todo el viewport con padding interior.
 * - inset:0 + padding evita que el bloque quede bajo la barra de Safari cuando safe-area=0.
 * - Mismos laterales que WhatsApp (--float-margin-*) + tope de altura dvh/svh (viewport visible).
 */
@media (max-width: 1023px) {
  .asistente-root.is-panel-open {
    position: fixed !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    width: 100% !important;
    max-width: 100% !important;
    height: 100% !important;
    min-width: 0 !important;
    min-height: 0 !important;
    max-height: 100% !important;
    overflow: hidden !important;
    pointer-events: auto !important;
    box-sizing: border-box !important;
    z-index: 60;
  }

  .asistente-root.is-panel-open .asistente-stack {
    position: fixed !important;
    z-index: 61 !important;
    inset: 0 !important;
    top: 0 !important;
    left: 0 !important;
    right: 0 !important;
    bottom: 0 !important;
    width: 100% !important;
    min-width: 0 !important;
    max-width: 100% !important;
    height: 100% !important;
    min-height: 0 !important;
    max-height: 100svh !important;
    padding-top: var(--asistente-sheet-pad-top) !important;
    padding-bottom: max(var(--float-margin-bottom), env(safe-area-inset-bottom, 0px)) !important;
    padding-left: var(--asistente-sheet-pad-inline) !important;
    padding-right: var(--asistente-sheet-pad-inline) !important;
    box-sizing: border-box !important;
    overflow: hidden !important;
    overflow-x: hidden !important;
    display: flex !important;
    flex-direction: column !important;
    pointer-events: auto !important;
  }

  @supports (height: 100dvh) {
    .asistente-root.is-panel-open .asistente-stack {
      max-height: 100dvh !important;
    }
  }

  .asistente-root.is-panel-open .asistente-panel {
    position: relative;
    flex: 1 1 auto;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    min-height: 0;
    max-height: 100%;
    height: auto;
    margin: 0;
    border-radius: 18px;
    box-shadow: 0 12px 40px rgba(25, 20, 16, 0.18);
    overflow: hidden;
    overflow-x: hidden;
    display: flex;
    flex-direction: column;
  }

  .asistente-root.is-panel-open .asistente-panel__head {
    flex-shrink: 0;
    min-width: 0;
    gap: 8px;
    align-items: center;
    justify-content: flex-start;
    overflow: visible;
    position: relative;
    z-index: 20;
    padding-top: 12px;
    background: #fffefd;
  }

  .asistente-root.is-panel-open .asistente-panel__title {
    flex: 1 1 0%;
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
  }

  .asistente-root.is-panel-open .asistente-panel__close {
    flex: 0 0 auto;
    width: 48px;
    min-width: 48px;
    height: 48px;
    margin-left: auto;
    z-index: 40;
    position: relative;
    color: var(--nubia-asist-ink);
    background: #fffefd;
    border: 1px solid rgba(44, 44, 44, 0.4);
    box-shadow: 0 1px 3px rgba(25, 20, 16, 0.1);
    pointer-events: auto !important;
    touch-action: manipulation;
    -webkit-tap-highlight-color: transparent;
  }

  .asistente-root.is-panel-open .asistente-stack {
    padding-top: max(
      3.5rem,
      calc(env(safe-area-inset-top, 0px) + 1.5rem)
    ) !important;
  }

  .asistente-root.is-panel-open .asistente-panel__messages {
    flex: 1 1 0%;
    min-height: 0 !important;
    min-width: 0;
    max-height: none !important;
    overflow-y: auto;
    overflow-x: hidden;
    -webkit-overflow-scrolling: touch;
    overscroll-behavior: contain;
    word-wrap: break-word;
    overflow-wrap: anywhere;
  }

  .asistente-root.is-panel-open .asistente-panel__form {
    flex-shrink: 0;
    min-width: 0;
    max-width: 100%;
    padding: 12px 12px 14px;
    gap: 6px;
  }

  .asistente-root.is-panel-open .asistente-panel__send {
    padding: 10px 10px;
    font-size: 0.82rem;
  }

  .asistente-root.is-panel-open .asistente-fab {
    display: none;
  }

  /* Mensajes: sin min-width:auto del flex que ensancha el panel fuera de pantalla */
  .asistente-root.is-panel-open .asistente-msg {
    max-width: 100%;
    min-width: 0;
  }

  .asistente-root.is-panel-open .asistente-msg__cards {
    min-width: 0;
    max-width: 100%;
  }

  .asistente-root.is-panel-open .asistente-card {